Brightening Face Wash – 100ml

Zata Brightening Face Wash helps cleanse away daily dirt, excess oil and impurities while leaving skin feeling fresh, clean and comfortable.

1. Wet your face with clean water.
2. Take a small amount of face wash.
3. Gently massage onto the face in circular motions.
4. Rinse thoroughly with water.
5. Pat the skin dry.

Shipping:

At Zata, we aim to process and deliver your order as quickly as possible.

Order Processing

Orders are processed after the order has been received and confirmed.

Processing times may vary depending on product availability, order volume, weekends, holidays, or other circumstances.

Delivery

Delivery times may vary depending on your location and the courier service used.

Once your order has been shipped, you may receive delivery or tracking information where available.

Delivery Delays

Delivery times are estimates and may occasionally be affected by:

Courier delays

Weather conditions

Public holidays

Incorrect or incomplete address information

High order volumes

Other circumstances outside our control


If your order is delayed, please contact us and we will assist you.

Incorrect Address

Customers are responsible for providing a correct and complete delivery address and contact number.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional delivery charges may apply.

Contact

For shipping-related questions:

Email: zatara7849@gmail.com
Phone: 03254667267

Return & Refund:

At Zata, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 7 days of receiving your order, subject to the conditions below.

Eligibility for Returns

To be eligible for a return:

The return request must be made within 7 days of delivery.

The product must be unused and in its original condition.

The product should be returned in its original packaging.

The product must not be damaged, opened, or used.

Proof of purchase or order details may be required.


Non-Returnable Items

For hygiene and safety reasons, certain personal-care, skincare, hair-care, and beauty products may not be eligible for return once they have been opened or used.

If you have received an opened, damaged, defective, or incorrect product, please contact us before returning it.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Email: zatara7849@gmail.com
Phone: 03254667267

Please provide your order number and clear photos or videos of the product and packaging so we can review the issue.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved or rejected.

If approved, the refund will be processed according to the applicable payment method.

For Cash on Delivery orders, we may contact you to arrange the appropriate refund method.

Return Shipping

If the return is due to a wrong, damaged, or defective item received from Zata, please contact our support team for return instructions.

For returns due to a change of mind, return shipping costs may be the customer's responsibility.

Contact Us

For any return or refund questions:

Email: zatara7849@gmail.com
Phone: 03254667267